Order Processing and Shipping Schedule at Onetshirtcute
When you place an order at Onetshirtcute, we will quickly start processing your order to ensure the fastest possible delivery time. Here is a detailed schedule for you to easily follow:
Order Cutoff Time
6:00 PM (Eastern Standard Time)
Order Processing Time
1-3 Business Days (Monday – Friday)
Shipping Time
Standard Shipping: 7-15 Business Days (Monday – Friday) with a shipping cost of $6.99.
Shipping Service
Orders will be shipped via USPS. As a long-standing and powerful postal organization, USPS is considered one of the most reliable shipping services in the United States.
Shipping Locations
Currently, we only offer shipping within the United States.
Order Confirmation
After placing your order, you will receive an order confirmation email with your order number and details.
Once your order has been shipped, you will receive a confirmation email with a tracking number and tracking link.
You can also track your order directly on our website under “Order Tracking”.
Delays may occur
We always try to process and ship all orders within 1-3 business days. However, sometimes delivery times may be delayed due to factors beyond our control, such as issues with the carrier. In this case, if you are concerned about the status of your order, please check your tracking number or contact us for assistance.
Damages
Please inspect your order as soon as you receive it. If the item is damaged, defective, or you received the wrong item, please contact us immediately so we can resolve the issue. Please retain the damaged packaging and product until the issue is resolved.
Error in receiving information
If your order has been shipped and you discover that you have entered incorrect shipping information, please contact us immediately to resolve the issue. However, in the event that your order does not reach your address due to incorrect information, we are not responsible for the package. Therefore, we encourage you to double-check the information before completing the payment.
Lost or damaged package
If your package has been reported as delivered but you have not received it, please:
Verify the delivery address.
Check your area.
Ask neighbors or family members if they will accept the package.
Contact the carrier for a tracking number and receive information about the package.
If your package is confirmed lost, please contact us immediately with your order number so we can assist you in resolving the issue.
Contact us
If you have any questions or need further assistance with shipping, please contact our customer support team.
Email: [email protected]
Phone: +1 325-261-0985
Address: 2007 Willow Park Rd, Bethlehem, PA 18020, USA
Working hours: 8:00 a.m. – 6:00 p.m. (from Monday to Friday, closed on Saturday & Sunday).